Many users claimed on Xx (formerly Twitter) that UPI transactions are not happening. In a tweet, the National Payments Corporation of India or NPCI confirmed that some banks have been hit by the outage, causing UPI transactions to fail.
“Sorry for the inconvenience on UPI connectivity as some banks are having some internal technical issues. NPCI systems are working fine and we are working with these banks to ensure prompt resolution.” NPCI wrote On X.
DownDetector, a website that tracks real-time disruption of services, has shown several banks including HDFC Bank, Bank of Baroda, SBI, Kotak and Bank of India affected by the outage. The outage tracker website also showed some problems with Google Pay services; However, the company clarified This sometimes happens due to heavy traffic on the bank servers.
At the time of writing this post, HDFC Bank confirmed in a tweet on X that the transaction was going on. However, the company acknowledged that the outage impacted services.
We experienced some difficulties on UPI which appears to be part of a larger ecosystem. We are now back in operation and apologize for any inconvenience caused.
– HDFC Bank (@HDFC_Bank) 6 February 2024
Here are some posts made by users on X:
-Ritesh Bendre (@GadgetFreak4U) 6 February 2024
– Manish Virgat (@manish_virgat) 6 February 2024
Oho @HDFC bank
If your UPI server is down due to some kind of maintenance or any technical glitch, at least have the courtesy to share communications.
– Varadaraj Adya (@varadadya) 6 February 2024
The Gadgets 360 team also tried using UPI payments using HDFC Bank, SBI and Kotak Bank accounts but faced issues. We hope that the technical glitch will be resolved in a few hours, as claimed by NPCI.